Frequently Asked Questions
Everything you need to know about your new favorite wool shoes.
Are these shoes made from 100% authentic Merino wool?
Yes, our uppers are crafted from premium, ethically-sourced 100% Merino wool, known for its incredible softness, breathability, and moisture-wicking properties.
Can I wear these shoes without socks?
Absolutely. Merino wool is naturally antimicrobial and odor-resistant, making our shoes perfect for sock-free wear while keeping your feet dry and comfortable.
How do I clean my Merino wool shoes?
Our shoes are machine washable on a delicate or wool cycle. Simply remove the insoles and laces, place the shoes in a laundry bag, and air dry them—never use a tumble dryer.
What is your return policy?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return them for a full refund, even if you have worn them outside.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping times and costs vary by location and will be calculated at checkout.
Are the materials used sustainable?
Sustainability is at our core. Beyond using natural wool, our laces are made from recycled plastic bottles and our packaging is 100% Forest Stewardship Council certified.